The online casino beginner tips also include examining the existing online casino payment options more closely. Because one thing is certain: If you want to gamble for real money in a virtual game library, you first have to make a deposit. At the same time, everyone wants to be able to have their winnings paid out securely if they win.
Trustworthy providers are not only characterized by a large number of payment methods. It is also important that popular payment methods are available. In addition to credit cards (usually VISA and Mastercard) or classic bank transfers, services such as Giropay, Apple Pay or Sofortüberweisung are also included. The eWallets Skrill and NETELLER are also widely used in the banking area of online casinos. The very popular payment service PayPal, on the other hand, has said goodbye to the German casino market.
Tip: Which payment methods customers from Germany can actually use can often only be seen when they are registered. Deviations from the advertised offer, which visitors can usually see on the casino’s homepage (see screenshot), are not uncommon. Ideally, your favorite payment option is available.
Other important tips for online casino beginners are to pay attention to possible fees and the payment period. Deposits should always be credited to the casino account immediately and without any additional costs on the part of the casino. When it comes to online casino payouts, which should be easy and can be carried out without a long search, there can be major differences. You shouldn’t have to wait longer than three days for the money. With eWallets, debits are usually free of charge and without waiting times. Therefore I can recommend you Skrill Casinos and NETELLER Casinos for a quick and free money transfer in both directions.
Take a close look at customer service and try it out
Unfortunately, many users pay too little attention to customer service. Competent and friendly support is an important criterion. At the latest when any problems arise, good customer service is worth its weight in gold. But what is important? The online casino tips for beginners recommend,
- to pay attention to an easily accessible customer contact. Ideally 24/7.
- to pay attention to different and modern communication channels. Aside from the regular email, live chat or a toll-free helpline is extremely helpful. This is the only way to ensure fast and uncomplicated support.
- to pay attention to German-speaking employees. This is especially true if you only have rudimentary knowledge of English.
You should try the customer service. If the employees take a long time to reply, if it is not effective, or if you feel that you have been treated unkindly, this is not a good sign. After all, how will communication take place in the event of a possible conflict?